In many fridges, the water filter is located at the base of the fridge, near or underneath the bottom front grille.
If this is the case for your fridge, and you’re attempting to change, remove or fix the filter but can’t seem to remove it, follow these simple steps.
Some fridge water filters are called ‘quarter turn’ filters because you have to turn the cap in order to remove them. If this sounds like your filter, first, make sure the fridge is turned off and you’ve removed the bottom grille. You should be able to find instructions on how to remove the grille in the owner’s manual. Alternatively, try contacting the manufacturer’s customer service department.
Once you can access the filter, place a small cloth over the cap to ensure you don’t damage it, and then use a pair of pliers to grab the front of the filter cap. Taking care to be gentle and not apply too much force, turn the filter cap a quarter turn to the left (remember, lefty loosey). In most models, this will align the cap vertically with the rest of the unit.
From here, we should be able to pull the entire filter straight out, and then we can replace it with a new one by putting the cap on the new filter and simply reversing the process.
The other type of base filter is called a push-button filter because removing it requires you to push a nearby release button. The first step here is also to remove the grille and unplug the fridge.
If the release button isn’t working, try pushing and holding the button and then pushing on the filter. Alternatively, try pushing on the filter at the same time you push the button, to help it along.
Sometimes, the filter may be halfway out but seems to have gotten stuck along the way. In such a case, push the filter back into the assembly, and then firmly push the release button again. This will make filter changes easier in the future and allow the mechanism to fully engage and disengage the filter.